BHIP Ltd Warranty Information
BHIP Ltd does not have a facility for warranty returns unless the item has developed a fault within 28 days of receipt of goods.
For any product failure outside the initial 28 day period, please return the faulty unit to the UK importer / manufacturer from the list below.
Please complete a copy of the POLAR SERVICE REQUEST FORM found here. Proof of purchase is required. This does not affect your statutory rights
Polar Electro (UK) Ltd, Polar House Heathcote Way, Unit L Heathcote Industrial Estate Warwick Warwickshire CV34 6TE
Tel no: 01926 310 330 Fax no: 01926 428 944
Garmin UK technical support line is 0808 238 0000. Please call and ask for an RMA returns number
Garmin (Europe) Ltd.
Hounsdown Business Park
Tel: 0808 238 0000
Suunto operate a COLLECTION service for faulty items. Suunto will arrange to collect the item from your place of work. This service is FREE of charge if collected from a place of work. If you choose to have it collected from HOME, there may be a small fee. You must complete a copy of their online form.
Visit www.suunto.com - this link takes you to their online SERVICE REQUEST
For technical help, please call Suunto directly on their Finnish support line (ENGLISH RATES ~ English spoken very well ~ these are the technical experts...02036080534 )
Please contact Richard Paul Russel for all warranty claims of Kestrel Anemometers - www.r-p-r.co.uk
Genie GT31 and Velocitek GPS
For Genie GT31 please contact StorageDepot - the UK importer
For Velocitek please contact AllSparsUK - the UK importer
Leatherman, Ibberson and Wenger
Whitby & Co (Leatherman UK sole importer)
Canal Head North
Tel: 01539 721 032
Gerber and Silva
Any warranty claim should be sent back directly to Silva UK Ltd with a copy of proof of purchase (details below).
Proof of purchase will required. Defective items should be returned to:
SIlva UK Ltd : Unit 7, Elphinstone Square, Deans Industrial Estate, LIVINGSTON EH54 8RG
Tel: 01506 406 277
Failure of ANY UNIT within first 28 days
If your item has failed within the first 28 days of ownership, please contact us either by telephone or via our CONTACT US form.
Thank you for your co-operation and sorry for any inconvenience.
Tristan Haskins - Louise Barby [Directors - BHIP Ltd]